Shipping policy

Shipping Policy

Shipping From
All orders are shipped from Auckland, New Zealand.

Processing Time
Orders are typically processed within 1 to 2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Costs
Free shipping is available on orders of $150 NZD or more. Orders under $150 NZD will incur a shipping charge, calculated at checkout based on your delivery address.

Estimated Delivery Timeframes
Once dispatched, estimated delivery timeframes are:
- Metro areas: 1 to 2 business days
- Rural addresses: 2 to 5 business days

These timeframes are estimates only and may vary during peak periods, public holidays, courier delays, or other circumstances outside our control.

Tracking Information
Once your order has been shipped, tracking details will be sent to the email address provided at checkout.

Delivery Delays
Occasional courier delays may occur. We appreciate your patience and understanding if this happens.

Incorrect Shipping Details
Please ensure your shipping address and contact information are entered correctly at checkout. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Business Name: Tattoo Care NZ
Address: 31/35 Carbine Road, Mount Wellington, Auckland 1060, New Zealand
Business Hours: Mon–Fri 9am–5pm NZST
Email: hello@tattoonumbingcreams.co.nz
Phone: 022 564 2505

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Shipping policy